Terms & Conditions – Mukwej
Welcome to Mukwej. By visiting or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully.
1. General
- These Terms & Conditions apply to all visitors, users and customers of Mukwej.
- By accessing our website or making a purchase, you accept these terms.
- We may update or modify these terms at any time without prior notice.
2. Products
- Mukwej sells perfumes made with high-quality ingredients.
- Product descriptions, images, and details are provided for your understanding, but minor variations may occur.
- Fragrance preference is subjective; returns/refunds for “not liking the smell” are not accepted.
3. Orders & Payments
- Once an order is placed, you will receive a confirmation message/email.
- We reserve the right to cancel any order due to stock issues, payment failure, incorrect information, or suspected misuse.
- Payments must be made through the available payment methods shown at checkout.
4. Pricing
- All prices listed on our website are in INR (₹).
- Prices may change anytime without notice.
- Any discount or offer is valid for the mentioned duration only.
5. Shipping & Delivery
- Delivery times may vary based on location.
- Once the product is shipped, Mukwej is not responsible for delays caused by courier partners, weather, or unforeseen issues.
- Customers must provide accurate address and contact details.
6. Return, Replacement & Refund
Please read our full Return & Refund Policy for complete details.
Key points:
- Refunds are only available for damaged or wrong products.
- Unboxing video is mandatory for damage claims.
- Used or opened products cannot be returned or refunded.
7. User Responsibilities
By using our website, you agree that you will:
- Not misuse or attempt to damage the website.
- Not copy content, images, or product descriptions without permission.
- Provide correct details when placing an order.
8. Intellectual Property
- All content on Mukwej (logo, name, text, images, design) is the property of Mukwej.
- Copying, reproducing, or distributing our content without permission is prohibited.
9. Limitation of Liability
- Mukwej is not responsible for allergic reactions, personal preferences, or misuse of products.
- Mukwej is not liable for losses caused by courier delays or incorrect customer details.
10. Privacy
Your information is protected. Please refer to our Privacy Policy for details on how we collect and use your data.
11. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes will be handled under the jurisdiction of Indian courts.